Privacy Policy
Baxter Ecology is committed to providing quality services. This Privacy Policy outlines our ongoing obligations in managing your personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure, and dispose of your personal information. A copy of the APPs can be obtained from the Office of the Australian Information Commissioner’s website at https://www.oaic.gov.au/.
What is personal information, and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include names, addresses, email addresses, phone numbers, and facsimile numbers. Personal information is obtained in many ways, including by telephone, email, our website (www.baxterecology.com.au), your website, publicly available sources, and/or from third parties. We do not guarantee website links or policies of authorised third parties.
We collect your personal information for the purpose of providing our services to you, providing information to our clients, and for marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information
Sensitive information, as defined by the Privacy Act, includes information or opinion, such as a race or ethnic origin, political opinions, political association memberships, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. Sensitive information will be used by us only:
For the primary purpose for which it was obtained.
For a secondary purpose that is directly related to the primary purpose.
With your consent or where required or authorised by law.
Third parties
Where reasonable and practicable, we will collect your personal information only from you. However, we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of personal information
Your personal information may be disclosed in several circumstances, including:
Third parties, where you consent to the use or disclosure.
Where required or authorised by law.
Security of personal information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal Information. However, most of the personal information is or will be stored in client files, which will be stored for a minimum of seven years.
Access to your personal information
You may access the personal information we hold about you and update and/or correct it, subject to certain exceptions. To access your personal information, contact us in writing. Baxter Ecology will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your personal information. To protect your personal information, we will require identification before releasing the requested information.
Maintaining the quality of your personal information
We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. If you find that our information is not up to date or is inaccurate, please advise us as soon as practical so we can update our records and continue to provide quality services to you.
Policy updates
This Privacy Policy may change from time to time and is available on our website.
Privacy Policy complaints and enquiries
If you have any queries or complaints about this Privacy Policy, please contact us at info@baxterecology.com.au.